Great Customer Satisfaction & Service
Our underwear is made to the highest standards (including three separate checking phases!)
and is also made from luxuriously soft organic cotton. We have a fuss-free exchange and
returns policy and aim to reply to all email enquiries within one to two business days. It's Sarah that personally replies to all messages, but she does her best to be speedy!
We also highly value our customers' feedback and aim to incorporate this into our product development. If you have any suggestions on how we can improve our products or service, we'd love to hear from you! Visit our Customer Feedback page to tell us your thoughts.
We recently designed a range of girls' bralettes in collaboration with girls' themselves, after sisters Phoebe and Flora (age 11) got in touch with us. You can read the full story here, and shop the range here.
"The customer service is absolutely excellent - from the thank you cards in the package, to the swift delivery - and the packaging itself is great - they come in an organic cotton bag!"